mpo as Platform Privacy Notice

This page describes what we collect when you use mpo as and how we keep that data protected. We at mpo as take your privacy seriously. When you register an account, deposit funds, or play on our platform, we collect personal information necessary to verify your identity, process transactions, and comply with local law. We do not sell your data to third parties, and we use industry-standard encryption to protect all sensitive information.

Our platform operates across multiple Indonesian cities — Jakarta, Surabaya, Bandung, Medan, and Semarang — and we process data in compliance with applicable privacy regulations. We collect information from live-dealer players, sportsbook users, slot-game players, and esports market participants. All data handling follows the same security standards regardless of which product you use on mpo as.

We are transparent about how we use your data. This notice explains what we collect, why we collect it, how long we keep it, and what rights you have. If you have questions about our privacy practices, contact our support team via live chat, email, or the in-app help centre.

What data we collect on mpo as

We collect personal information during account registration: your full name, date of birth, email address, phone number, and ID number (KTP, passport, or equivalent). We also collect your residential address and, in some cases, proof of address (utility bill or bank statement) for verification purposes.

When you deposit or withdraw, we collect transaction details including the payment method used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer), the amount, and the date. We record your account activity — games played, bets placed, results, and balance changes — to maintain accurate records and detect fraud.

We collect technical information about your device and connection: your IP address, browser type, operating system, and device identifier. We use cookies and similar tracking technologies to remember your preferences and improve your experience on mpo as. We also collect information about your interactions with our support team — emails, chat transcripts, and support tickets.

Data we do not collect

We do not collect your banking credentials or full payment card details. Payment processing is handled by third-party payment gateways (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or your bank) — we never store your card number or bank password. We do not collect biometric data, health information, or any data unrelated to your use of mpo as.

How we use your data on mpo as

We use your personal information to verify your identity (KYC compliance), process deposits and withdrawals, and maintain your account. We use your email and phone number to send account notifications, withdrawal confirmations, and support responses. We use your transaction history to detect fraud, prevent money laundering, and comply with local financial regulations.

We use technical data (IP address, device information) to secure your account, prevent unauthorized access, and investigate suspicious activity. We use cookies to remember your login preferences and improve site performance. We analyze aggregated, anonymized data to understand how users interact with mpo as and to improve our platform.

We do not use your data for marketing purposes without your consent. We do not share your personal information with advertisers or data brokers. We may share your data with law enforcement or regulatory authorities if required by law.

Account verification

We use your name, ID, and address to verify your identity and comply with KYC regulations.

Transaction processing

We use payment information to process deposits and withdrawals through online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and banks.

Fraud detection

We analyze transaction patterns and account activity to detect and prevent fraudulent use.

Support and communication

We use your email and phone to send account notifications, withdrawal confirmations, and support responses.

How long we keep your data on mpo as

We retain your personal information for as long as your account is active. If you close your account, we keep your data for a minimum of five years to comply with financial regulations and to resolve any disputes. After five years, we delete or anonymize your data unless we are required by law to retain it longer.

We retain transaction records (deposits, withdrawals, game activity) for seven years to comply with accounting and tax regulations. We retain support tickets and communications for two years after resolution. We retain technical logs (IP addresses, device information) for 90 days unless we are investigating fraud or a security incident.

Third-party data processors used by mpo as

We use third-party payment processors to handle deposits and withdrawals. These processors include mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and major Indonesian banks (online payment, e-wallet, mobile banking, local payment). These processors have their own privacy policies and security standards; we recommend reviewing them before using their services.

We use cloud hosting providers to store our servers and databases. Our servers may be located outside Indonesia; your data may be processed in other jurisdictions. We ensure all processors comply with data protection standards equivalent to our own.

We do not share your personal information with game providers, sportsbook operators, or slot-game developers. These third parties receive only anonymized, aggregated data about game usage — never your name, ID, or contact information.

We at mpo as protect your data using industry-standard encryption, secure servers, and strict access controls. Your privacy is our responsibility.

Your rights regarding data on mpo as

You have the right to access your personal data. Contact our support team and we will provide a copy of all data we hold about you within ten business days. You have the right to correct inaccurate data — if your name, address, or contact information has changed, update it in your account settings or contact support.

You have the right to request deletion of your data, subject to legal retention requirements. If you close your account and request data deletion, we will delete your data after the mandatory five-year retention period. You have the right to object to certain uses of your data — for example, you can opt out of non-essential cookies in your browser settings.

You have the right to lodge a complaint with local data protection authorities if you believe we have mishandled your data. We encourage you to contact us first so we can address your concerns directly.

Cookies and tracking on mpo as

We use cookies to store your login session, remember your preferences, and track your activity on mpo as. Essential cookies are necessary for the platform to function — without them, you cannot log in or place bets. Preference cookies remember your language choice and account settings. Analytics cookies help us understand how users interact with mpo as so we can improve performance.

You can disable cookies in your browser settings, but this may limit functionality. Some features of mpo as may not work properly without cookies. We do not use cookies to track you across other websites — our cookies are used only on mpo as.

Security measures we use on mpo as

We encrypt all data in transit using SSL/TLS protocols. Your password is hashed and never stored in plain text. We use firewalls, intrusion detection systems, and regular security audits to protect our servers. We limit access to personal data to authorized staff only, and we require all staff to sign confidentiality agreements.

We conduct regular security assessments and penetration testing to identify vulnerabilities. If we discover a data breach, we will notify affected users within 24 hours and provide guidance on protecting their accounts. We maintain incident response procedures to minimize damage and restore service quickly.

Contact us about privacy on mpo as

If you have questions about our privacy practices, want to access your data, or wish to exercise your rights, contact our support team. We are available via live chat, email, or the in-app help centre. Our support team speaks Indonesian and English and is available during business hours across Jakarta, Surabaya, Bandung, Medan, and Semarang.

We will respond to all privacy requests within ten business days. If you are not satisfied with our response, you may escalate your complaint to local data protection authorities or consumer protection agencies in your jurisdiction.

Updates to our privacy policy on mpo as

We may update this privacy notice from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of mpo as after such notice constitutes acceptance of the updated policy. If you do not agree with the changes, you may close your account.

This privacy notice was last updated in the current year. We review our practices regularly to ensure we maintain the highest standards of data protection and transparency.